Known Issues

Translate
Hello, Survivors!
We are aware of the issues some Survivors are currently experiencing in PUBG: NEW STATE. 
We are working to resolve the issues and apologize for any inconvenience you may have experienced. 
This notice will be updated as any issues are resolved.
🔴 If you are getting this message, please turn off the Developer Options on your mobile.
[b]
<Gameplay>[/b]
• An issue where the incorrect ping information will sometimes be displayed after creating an account.
This issue is triggered by a temporary UI error. Please close and re-launch the app and reselect the server by going to <Settings → Basic →  Connection →  Select Server>.
• An issue where you may experience occasional flickering or abnormal colors in-game.
This issue may occur due to having an older Android OS version installed on your mobile device. We recommend restarting the game after updating your device’s OS to the latest version.
If the issue persists even after the version update, please change your <Settings → Graphics → Graphics API> to OPEN GL.  
• An issue where you may experience no reload sound and motion when reloading if you tap the reload button continuously.
• An issue where you may not hear any sounds when landing from a high place.
• An issue where the quantity is occasionally marked as (0) when obtaining a stack of items. Please note that this is a UI issue and you will obtain the correct quantity.
• An issue where the Follow feature will not function although it appears to be applied upon reentering a match even if it was set before leaving the match.
• An issue where occasionally a character revived with a Green Flare Gun will be shown abnormally in the result screen.
• An issue where throwing a Molotov inside a tram would not set the insides of the tram on fire.
• An issue where you may obtain a dropped weapon instead of your preset weapon if one is dropped at the respawn point on the Station map.
• An issue where certain objects may appear abnormally on the Station map. This will be restored upon respawning.
<Settings>
• An issue where the sensitivity works differently from the actual set value.   
This issue can be fixed by going to the Sensitivity Setting tabs and resetting the sensitivity to one of the following options: Low/Medium/High
• An issue where some buttons in the control settings can’t be selected after using the trunk button.
<Lobby>
• An issue where the chatting system does not work when you re-enter the game after the game was in the background for more than 1 minute.
This issue can be fixed by restarting the app.
• An issue where map selection settings are reset when you select a new party leader.  
Please note that map settings need to be checked again when a new leader is selected.
• An issue where you may be disconnected when running the game in the background while in a party. 
<Spectate>
• An issue where the scope is occasionally shown abnormally when spectating a squad member.
• An issue where the ID does not change even when spectating another player.
<MISC> 
• An issue where you may experience occasional flickering of location names in the world map when playing on an iOS mobile device.
• An issue where Pick up/Lootbox/Trunk buttons may be forcefully moved along the x-axis when opening a bag on an iOS mobile device.
We will do our best to ensure a more stable environment for PUBG: NEW STATE.
Thank you for your patience.
Mentioned games
Comments
Latest
HAMEDUL
HAMEDUL
170
Install hoi na
11/11/2021
Shankar
Shankar
64
same
11/11/2021
View 284 replies
Harry khant
Harry khant
123
Showing like this and can not login
11/11/2021
Igoy Domonic
Igoy Domonic
27
same problem
11/11/2021
View 76 replies
Hardikpatel97
Hardikpatel97
61
11/11/2021
Haldi Rodiyan Yahya
Haldi Rodiyan Yahya
14
sama
11/11/2021
View 53 replies
Polo TV
Polo TV
54
why am i stuck in loading this optimization?
11/11/2021
Tegar Siswanto
Tegar Siswanto
8
same
11/11/2021
View 43 replies
User376068661
User376068661
47
11/11/2021
Paimin Gaming
Paimin Gaming
16
sama gua ga bisaaaaa 😭😭😭😭
11/11/2021
View 31 replies
Rahul Royal
Rahul Royal
43
Why is this I do now help me ! What can I do now ?
11/11/2021
Rahul Royal
Rahul Royal
13
can anyone help me to install the game
11/11/2021
View 12 replies
Htoo Nay moe
Htoo Nay moe
42
"(
11/11/2021
M G SOLTA
M G SOLTA
13
same problem
11/11/2021
View 15 replies
Nobody Better
Nobody Better
35
WORST GLOBAL LAUNCH EVER!!!
11/11/2021
Raihan
Raihan
13
dude chill out
11/11/2021
View 6 replies
garry
garry
32
While opening the game game crashed and google chrome opens for storage error faq even though i have 90 gb free in my phone but still show storage issues.
11/11/2021
Ozner Zuralliv
Ozner Zuralliv
13
same
11/11/2021
View 14 replies
Piyush Goswami
Piyush Goswami
25
Developer options already off😒
11/11/2021
beingagay
beingagay
8
yeah me too
11/11/2021
View 15 replies
No more comments. Why not add one?
下一页
Say something...
3.2K
0
2.2K