They don't take criticism to heart and make improvements, they just relaunch it under different mean while hoping people won't find out, SMH.
They relaunched NeverAfter as Tales Noir and this Chinese company made a Chinese company that resides in NA, as if it would make people trust the "new" game devs.
This game is just another gacha game with auto pathing/combat predatory business practice that primarily caters to players who have social anxiety online and like to solo and do not like being forced to interact with other social players. Game has very limited character creation and they introduce the gacha system that has horrible RNG system at at early level.
Of course the game community has some social players in predominantly English speaking servers but most social players I come across are selfish, toxic which players like that mostly flock toward "free to play" games. Devs have only two ways of making revenue when it comes free to play; which are make it grindy/p2w or sell data.
Mentioned games