well I got the code and received a link today but the problem is I can't reedem the reward until game is released, I need in game character id to redeem it but I don't have any and I thought this game was supposed to be launched at 23 august but still showing coming soon

same, I got the notification, but there is no code at all

Redemption Page is here. https://bit.ly/redeemNA.

Hello everyone. You should have received your redemption code by now however if you are encountering issues using it or didn't receive the code at all, you may try the following methods: For Inferno, please download the game from https://www.taptap.io/app/155376. For Mimi and User403890375 who received the TapTap notification but there is "no code" given, try the following steps: 1. Click on your notification "bell" 2. Locate the "notification code" message. 3. Click on the message itself. You will be redirected to the Pre-Reg page. 4. Scroll down you will see a label "Gift Code & Activation Code (1)" 5. Click on the box you will find your Coupon Code there! 6. Claim your rewards: https://bit.ly/redeemNA. For all Global players who either had (1) pre-registered the new version in [https://www.taptap.io/app/221067] before Monday 23 August 06:00 (GMT -6) and did not receive the code OR (2) having issues with your redemption code, please contact our friendly Customer Service by sending an in-game ticket. Just login in-game and tap on [More] > [Settings] > [Fourth Tab] > [Support]. Hope the above helps!

I got a notification saying congratulations you have receive the code, but no code, just a single line of this notification, now what?

i think the code will be released at aug 27?

where you receive the code ?? im preregistered 3 weeks ago... but im receive nothing !!

Found it: party.xd.com (to global players)

same here

We are not late. Recieved 8 hours ago. It cant be expired.