ask and probkems

That such people are playing, it is quite great, but I changed my cell phone to a Samsung Galaxy A12, and in this device the game looks like this, someone knows why or some arrangement or something, on the other hand, I have already changed in the different types of graphics so that it looks good and in all it looks like this, and yes, I have uninstalled and installed it 4 times and it does not solve it, they have or know of any solution